Terms of Service

These Terms govern access to and use of Trust Engine at trustengineai.com. Trust Engine is the service name. The service operator is identified in an accepted proposal or order confirmation. Questions can be sent to [email protected]. By using the service, you agree to these Terms and the Privacy Policy.

Eligibility and accounts

You must be at least 18 years old and able to enter into a binding agreement. You are responsible for the accuracy of account information, safeguarding access to your account, and all activity performed through it.

You may sign in through Google, Telegram, or email. Third-party sign-in services are governed by their own terms and may be unavailable independently of Trust Engine. You must not share access or use another person's account without authorization.

The service

Trust Engine uses automated research and AI-assisted workflows to create business analysis, decision support, reports, and related deliverables. Outputs are informational and do not constitute legal, tax, accounting, investment, medical, or other regulated professional advice.

AI and third-party information sources can be incomplete or wrong. You are responsible for reviewing outputs, validating material facts, and obtaining qualified professional advice before making consequential decisions.

Proposals, orders, and delivery

Website prices and package descriptions are marketing information and do not create an automatic purchase contract. New orders are confirmed through a written proposal, order confirmation, or other written commercial agreement.

The applicable scope, price, payment method, delivery timing, included revisions, and any customer-specific terms will be stated in that written confirmation. If it conflicts with these Terms, the accepted written confirmation controls for that order.

No recurring subscription, automatic renewal, or recurring charge is created unless it is clearly stated in an accepted written confirmation. You are responsible for applicable taxes and for providing accurate billing information.

Cancellations and refunds

Cancellation and refund conditions are set out in the accepted proposal or order confirmation and are subject to mandatory consumer rights that apply to the customer. Contact us promptly if you need to cancel.

Once research, paid data access, AI processing, or deliverable preparation has started, non-recoverable work and third-party costs may be deducted where permitted by the accepted terms and applicable law. Nothing in these Terms limits non-waivable statutory rights.

Acceptable use

You may not use Trust Engine to:

• —Break the law, infringe third-party rights, or process data you are not authorized to use.
• —Attempt to bypass access controls, security limits, usage limits, or payment obligations.
• —Interfere with the service, introduce malicious code, scrape restricted areas, or probe for vulnerabilities without written authorization.
• —Reverse engineer or extract proprietary workflows, prompts, models, or system design except where applicable law expressly permits it.
• —Represent an AI-generated output as independently verified professional advice.

Customer content and confidentiality

You retain ownership of materials you submit. You grant us a limited right to process them only as needed to provide, secure, support, and improve the service under the Privacy Policy.

You represent that you have the rights and permissions needed to submit the content. Do not upload secrets, regulated data, or third-party confidential information unless the accepted order expressly covers that use.

We do not use customer briefs or reports to train public AI models. Our handling of personal information is described in the Privacy Policy.

Suspension and termination

You may stop using the service at any time. We may suspend or terminate access when reasonably necessary to protect the service or other users, respond to unlawful or prohibited use, address nonpayment, or comply with legal requirements. Where practicable, we will provide notice and an opportunity to resolve the issue.

Terms that by their nature should continue after termination — including payment obligations, intellectual property, disclaimers, liability limits, and dispute provisions — will survive.

Trust Engine materials

Trust Engine software, branding, interfaces, methodologies, and pre-existing materials are protected by intellectual property laws. Subject to payment and the accepted order, you may use the final deliverables for your internal business purposes. Any broader license must be agreed in writing.

Availability and third-party services

We may change, suspend, or discontinue parts of the service and may rely on third-party providers. We do not guarantee uninterrupted availability, specific source coverage, or compatibility with every device or external service.

Disclaimers and limitation of liability

To the maximum extent permitted by applicable law, the service is provided without warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee profits, funding, market entry, regulatory approval, or any other business outcome.

To the maximum extent permitted by applicable law, Trust Engine will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or opportunities. Aggregate liability relating to an order will not exceed the fees paid for that order. These limits do not apply where they are prohibited by law.

Disputes and applicable requirements

Please contact us first so we can try to resolve a concern promptly. The accepted proposal or order confirmation may specify governing law and forum. Mandatory consumer protections and other non-waivable legal rights remain unaffected.

Electronic communications

You consent to receive service, account, proposal, order, security, and legal notices electronically at the email address associated with your account or order. You are responsible for keeping that address current.

General terms

These Terms, the Privacy Policy, and any accepted written confirmation form the agreement for the applicable service. If one provision is unenforceable, the remaining provisions continue to apply. A failure to enforce a provision is not a waiver. You may not assign an accepted order without written consent; we may assign it in connection with a reorganization or transfer of the service, subject to applicable law.

Changes and contact

We may update these Terms for future use of the service. The revised version and effective date will be posted here. If a material change affects an active paid order, we will provide additional notice where required. Questions should be sent to [email protected].